Tag Archives: customer support

Progress – Part 2 (How things are now)

Posted on November 30, 2012 by Big_GH

Last time we looked at how things used to be within my development team.  This time, let’s look at how things are now and some of the improvements that have been made. We now have 3 broad teams of developers, … Continue reading →

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Software Develpment and Customer Support

Posted on July 8, 2011 by Big_GH

Here’s something that has bothered me for a while – being able to manage a software team which involves keeping on track with new developments whilst still supporting our existing customers. First, a quick look at the history of the … Continue reading →

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